Passengers with Disabilities

Are medical certificates or reports accepted for fare concessions for persons with disabilities?

Please be informed that medical certificates or documentation of any other nature are not considered...

Can guide dogs travel on board?

Yes. Guide dogs travel free of charge and without restrictions. READ ALSO -> Can I...

Is the accompanying person entitled to free travel?

Yes, only if this is indicated on the disability card.

Are discounts or free travel available for passengers with disabilities?

Yes, for passengers holding an IVOL Agevolata card or a European Disability Card. An accompanying...

Is the staff trained to assist passengers with disabilities?

Yes. All staff members have received specific training in collaboration with AIAS Milano Onlus.

Is assistance available when boarding or disembarking?

Yes. Our staff provide assistance whenever necessary.

Are there limitations for passengers using wheelchairs?

No. Boarding gangways are wide enough for wheelchair access.

Notices

10 July 2026 - Ufficio Stampa

Temporary suspension of the Clusane d’Iseo stop

Navigazione Lago d’Iseo informs passengers that, starting from 00:00 on Saturday, 11 July 2026, due to the low water level of the lake, the scheduled ferry stop at the Clusane[...]

20 March 2026 - Ufficio Stampa

BAN ON DISEMBARKING AND PASSING THROUGH WITH BICYCLES AT MONTE ISOLA

Navigazione Lago d’Iseo informs that, starting from Sunday, March 1, 2026 (in accordance with Municipal Ordinance no. 17/2025), the disembarkation and transit of all types of bicycles and electric scooters[...]